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Terms of Service

Last updated: May 20, 2026

1. Acceptance of Terms

By accessing or using ReplyRight (replyright.live), you agree to be bound by these Terms of Service. If you are entering into this agreement on behalf of a hospitality venue, pub, restaurant, or business, you represent that you have the authority to bind that entity to these terms.

2. Platform Integration & Google Accounts

Our service interacts directly with third-party platform APIs, including the Google Business Profile API. To use ReplyRight to manage your locations, you must explicitly grant permission via Google OAuth.

You maintain ultimate responsibility for any content, automated review drafts, or published responses deployed through your account. ReplyRight does not engage in fake review practices, artificial rating manipulation, or any activities that violate Google\'s platform guidelines.

3. Acceptable Use Policy

Users agree not to use the automated features of ReplyRight to generate or publish content that is harassing, fraudulent, defamatory, or in direct violation of local European consumer transparency laws. We reserve the right to suspend platform access for any accounts violating these standards.

4. Disclaimers & Limitation of Liability

ReplyRight provides automated response drafting tools based on operational venue parameters. The service is provided "as is". We are not responsible for direct or indirect losses, customer turnover, or brand impacts arising from content published through third-party platforms.

5. Governing Law

These terms are governed by and construed in accordance with the laws of the United Kingdom, without regard to its conflict of law principles.

6. Contact Information

For any legal or structural inquiries regarding these terms, please contact our administrative desk at: hello@replyright.live.